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Performance rating

Our final communication at project completion, requires your feedback with regard to the following aspects:

  • Quality of workmanship
  • Attendance and punctuality
  • Safety and site cleanliness
  • Professionalism and attitude
  • Complaint resolution                             

Your comments, positive or negative directly influence the contractors individual performance profiles. Service providers failing to achieve in these areas are cautioned, suspended or permanently removed dependent on severity.

Satisfaction statistics

Our statistics reveal an astounding 99.5% customer satisfaction report. Not every job goes 100% well, but the problems are rectified quickly and efficiently.

These stats show that only 1 client in every 200 does not receive what they consider to be a completed job or a satisfactory result.

This confirms that 1 Call ASAP is by far the safest option for home improvement contractor selection.

Your genuine feedback is essential for us to maintain accurate performance ratings in our quest for 100% customer satisfaction.


View latest testimonials below

Marc Stack from Woodstock
Testimonial 08-08-2017 13:50
Hi Renay - very happy with the work and professionalism from the contractor.
Alexandria Naidoo from Orchids
Testimonial 20-07-2017 12:47
Hi Renay, Julian was good and stuck very closely to quote and timeline . we would use again as i am happy with the workmanship.
Carmen Schaefer from Rondebosch
Testimonial 19-07-2017 14:25
Hi Renay , I must say it was the best service I have received in a long time.
Colin Kallis from Milnerton
Testimonial 19-07-2017 10:42
The contractor completed the work, we are very happy with the work conducted thus far.
Ilana from Northwold
Testimonial 17-07-2017 15:01
Dear Renay -Thank you to you and the contractor for good service done with a great attitude. I will recommend your service to friends .
Robbie Uys from Loevenstein
Testimonial 12-07-2017 18:00
Hi Renay - My renovations are complete and would like to thank u on referring this contractor to me. Their work was excellent with no problems at all.
Wesley Miller from Durbanville
Testimonial 10-07-2017 14:52
Hi Renay ,Yes. I am extremely happy with the service provided. The workmanship has been great- Thank you.
David /Joan Denton from Sanddrift
Testimonial 26-06-2017 10:53
Good day Renay - The service we received was very good and will be making use of 1 Call ASAP in the future.Thank you for providing us with such a comprehensive service.
Riekie from Solheim
Testimonial 15-06-2017 11:14
Hi RenayYes, the plumbers were at my house yesterday, they completed the work on time. I am very impressed with the contractor and 1 CallASAP.
Kincaid from Strubens Valley
Testimonial 13-06-2017 16:32
The contractor completed the work yesterday .They were on time and fixed my plumbing problem . Thank you for an amazing service.
Anita Joubert from Durbanville
Testimonial 12-06-2017 13:52
Hallo Renay, Yes all the work is done. I am very satisfied. Thank you for your service.
Poshia Philanders from Ravensmead
Testimonial 06-06-2017 16:42
All work has been completed. I am very satisfied with the work, it was very professionally done.Thanks very much.
John Nsibirwa from Randpark Ridge
Testimonial 01-06-2017 11:38
Hi Renay, i am very impressed with the work and contractor. We will definitely recommend him to other people
Beryl Broodryk from Newlands
Testimonial 30-05-2017 14:13
I have been very impressed with your contractor. His work was excellent. Thank you.
Belinda from Wingate Park
Testimonial 24-05-2017 17:36
Good day Renay ,The contractor responded speedily and completed the work to our satisfaction . Many thanks
Tarryn Collyer from Rondebosch
Testimonial 19-05-2017 16:08
Hi Renay, Thank you for following up.We have been very happy with the workmanship and service that we have received from Zaid . He is excellent.
Samantha Cartwright from Hout Bay
Testimonial 15-05-2017 16:01
Thank you Francis for your great service. Admire is great thanx. We will be in touch again for future projects.
Willie from Faerie Glen
Testimonial 12-05-2017 11:14
Hi Renay ,Thank you for your professionalism and assistance. The contractors were great and completed the job on time.
Karl Pittermann from Tokai
Testimonial 11-05-2017 12:29
The work has been completed , thank you for your assistance in providing a reliable and professional contractor that I can highly recommend.
Mr Mohammed from Homestead
Testimonial 08-05-2017 14:44
Thank you for the wonderful service. The contractor was amazing, he completed the job on time.
Annalie Vollaard from Alberton
Testimonial 03-05-2017 13:51
Dear Renay -Thank you for your follow up ,everything was done to my satisfaction. I am impressed with the service from both the contractor and 1CallASAP.
Justin Meth from Rivonia
Testimonial 02-05-2017 14:45
Hi Renay - The contractor was excellent and completed the work on time. Job well done.
Jessica Stanier from Claremont
Testimonial 02-05-2017 10:36
Hi Renay, the job was completed on time and i am very happy with the work, great contractor .
Leonardo from Hyde Park
Testimonial 28-04-2017 13:59
Hi Renay - I have been very impressed with your contractor, his work was excellent.
Anneri from Lonehill
Testimonial 21-04-2017 17:04
I was VERY satisfied with the professionalism as well as the final work delivered.
Philippa Owen from Rondebosch
Testimonial 20-04-2017 10:39
Hi Renay, thanks for putting me in touch with the contractor, he has been brilliant.
Micheal from Montague Gardens Industri
Testimonial 19-04-2017 14:40
Good day Renay -The contractor responded speedily and completed the work to our satisfaction
Sabelo from Bryanston
Testimonial 18-04-2017 11:06
Thank you very much for a job well done.
John Randall from Robin Hills
Testimonial 10-04-2017 10:38
Dear Renay,The repairs (improvements) to my home have been completed. I am exceptionally satisfied with the professionalism and workmanship I experienced. Michael and his crew are an exceptional asset to themselves and to your organization. I cannot emphasize enough the value I feel I received for the amount I paid. Thanks an awesome service.
James Marais from Muizenberg
Testimonial 07-04-2017 10:33
Zaid and his team is extremely reliable ,I am very happy with the work they did for me and would highly recommend their services.
Ian Gouws from President Ridge
Testimonial 04-04-2017 11:04
Hi Chloe, the works was done to my satisfaction. Thanks for the amazing service which i received.
Glenda De-Wet from Irene
Testimonial 03-04-2017 14:42
Thank you for your assistance in recommending suitable contractors for the necessary repairs.
Gareth Muller from Paulshof
Testimonial 03-04-2017 11:08
Hi Renay -I have been very impressed with your contractor. His work was excellent, he kept me in the loop throughout and most importantly he was incredibly tidy. The contractors cleaned up after themselves brilliantly. They washed down the wall, cleaned the floor washed the plastic tarp that I gave them as well as my wheelbarrow. All in all, I am very impressed.
John Randall from Robin Hills
Testimonial 03-04-2017 10:51
Hi Renay - The contractor did an excellent job and completed on time. I am very impressed with the service that i received from 1 CallASAP and the contractor .Thank you for your professionalism!
Wendy /Mark from Somerset West
Testimonial 31-03-2017 13:03
It's the 2nd time I have used 1 call and I must say, I logged the enquiry, within an hour the guy contacted me, 2 hours later he was at my place, and did the job. Fantastic service.
Tony from Richwood
Testimonial 30-03-2017 17:15
The contractor was here today, as arranged to complete the job. Although the cement work is not yet dry the work was professionally completed and everything appears to be in order. I would not hesitate to recommend the contractor to others seeking similar work done.
Kevin Davies from Midrand
Testimonial 30-03-2017 10:51
I am very happy with the contractor that assisted me from 1 Call ASAP. I am so impressed with the work done. Thank you for the excellent service.
Gert Nagel from Somerset West
Testimonial 28-03-2017 14:11
Hi Renay,I am very happy with the work done by Eric . Their work was of high standard and they finished on time.
Johannes Du Toit from Linden
Testimonial 28-03-2017 11:25
Dear Renay -the contractor was really friendly, he quoted promptly and communicates excellently. His prices are reasonable and workmanship is excellent . Thanks for an amazing service.
Mrs Morgan from Muizenberg
Testimonial 24-03-2017 13:07
Hi Renay, I just wanted to say thank you for the good service you have provided to me. I will recommend your company to all my friends and family Thanks.
Ayanda Mangcotywa from Stellenridge
Testimonial 22-03-2017 18:01
Hi Renay ,excellent service - the contractors were on time, and cleaned up after themselves, and very accommodating. I will definitely use 1 Call ASAP again.
Sandy Moodley from Sandton
Testimonial 22-03-2017 16:15
I am very happy with the work ,excellent service received from 1 callasap and the service providers.
Lynn /Grant from Croydon
Testimonial 17-03-2017 14:39
Dear Renay, The standard and quality of workmanship was excellent from Maxwell. Thanks for an amazing service.
Lynn /Grant from Croydon
Testimonial 17-03-2017 14:39
Dear Renay, The standard and quality of workmanship was excellent from Maxwell. Thanks for an amazing service.
Jose from Kenilworth
Testimonial 17-03-2017 13:57
Thank you very much for your prompt service. The contractor came to site on time (YAY!) fixed the problem within an hour. I am happy with the quality and professionalism and will use them again.
Wilme Nel from Atlantic Beach Estate
Testimonial 17-03-2017 11:26
Hi Renay I just wanted to say thank you for the good service you have provided to me I will recommend your company to all my friends and clients Thanks.
Kobus Coetzer from Gallo Manor
Testimonial 15-03-2017 14:52
Hi Renay, Great Job done. The service of the contractor was excellent.
Mike from Garsfontein
Testimonial 14-03-2017 18:32
The job was done to our utmost satisfaction. We will not hesitate to recommend your company to anyone who may need work to be done .
Geoff from Fairways (Cape Town)
Testimonial 13-03-2017 11:14
Good day Renay ,The work has been completed and the owner has confirmed that he is happy with the work done. Thank you for your assistance in recommending suitable contractors for the necessary repairs.
Patrick from Craighall
Testimonial 10-03-2017 12:42
Hi Renay , Raymond was such a good contractor. Was very helpful and did a fantastic job. Thank you for the good service.


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